Shipping & Return Policy

Last updated: June 6, 2024

Shipping:

We offer FREE SHIPPING through UPS GROUND.

• ● Shopping Cart Items Only include FREE SHIPPING.
• ● All other items not available through e-commerce will require a custom quote which will detail any additional shipping charges.
• ● All products and units are restricted to only ship inside the Continental USA. (shopping cart items only)

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Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for cancelling an Order is 30 days from the date on which You received the product or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by contacting us.

We will reimburse You no later than 14 days from the day on which We receive the returned product. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the product to be eligible for a return, please make sure that:

• ● The product was purchased in the last 30 days
• ● The product was not used, altered, or damaged in any way.

We reserve the right to refuse returns of any product that does not meet the above return conditions in our sole discretion.

Warranty

• ● 1 year from date of sale, provided product has not been altered, or used in a way that voids the warranty. We need to see the unit before we replace it.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: gregory.falk@sciinst.com

• By visiting this page on our website: https://scientificinstrumentsinc.com/contact-us/

• By phone number: 630-607-2800